Magic SPA Rewards: programme terms

1. The programme and who runs it

Magic SPA Rewards is the referral programme of the Magic SPA online shop, run by S.C. Paintpoint S.R.L. (the details are on the Company information page). It has one idea: you give a friend 10% off a first order, and you receive 10% of what they paid for products as Magic SPA Credit. These terms apply together with the Terms and conditions and the General conditions of sale.

2. Taking part

Every customer with an account at magicspa.ro takes part automatically and free of charge: the account shows a personal code, a personal link and the credit balance. You must be at least 18. The programme is for consumers; company accounts and business partners do not take part. You can leave at any time by writing to [email protected].

3. What your friend receives

A person who has never ordered from Magic SPA and who arrives through your link, or types your code at checkout, receives 10% off the products in their first order. The discount does not apply to delivery, to the cash-on-delivery fee or to subscription prices, and it can be used once. It applies together with the ritual saving. A link is remembered for 30 days; if your friend types a different code at checkout, the typed code is the one that counts.

4. What you receive

For each friend’s first order you receive Magic SPA Credit equal to 10% of the amount your friend actually paid for products, after discounts, without delivery and fees. The reward first appears as pending. It becomes available 30 days after the order is delivered, provided the order was not cancelled, returned or refunded. If part of the order is returned, the reward is reduced in proportion; if all of it is returned, the reward is cancelled. If a reward has already become available when the order is refunded, the unspent part of it is withdrawn.

Only direct invitations count: you receive nothing for orders placed by the friends of your friends.

5. Magic SPA Credit

Magic SPA Credit is a promotional discount on your future orders at magicspa.ro. It is not money: it cannot be paid out, exchanged for cash, transferred to another person or to another account, sold, or used to buy from anyone else, and it bears no interest. It is kept in the currency of your account and can be used for orders paid in that currency.

Credit is valid for 90 days from the day it becomes available. Your account shows the balance, the pending amount and the next expiry date, and we remind you by email before credit expires. Expired credit is not restored.

At checkout you choose how much available credit to use. Credit reduces the price of the products; it does not pay for delivery or fees. If an order paid partly with credit is cancelled or refunded, that credit returns to your balance, valid for a further 90 days, and the money you paid is refunded as the General conditions of sale provide.

6. Bonuses for several friends

When three friends’ orders have counted, you receive a bonus in Magic SPA Credit; when five have counted, a gift from the Magic SPA range. The account shows your progress and the current bonuses, which we may change for the future. A friend’s order counts once its reward has become available and has not been withdrawn.

7. Fair use

The programme is meant for recommending Magic SPA to people you know. You may not use your own code yourself or through another account, create accounts in order to collect discounts or rewards, publish your code on voucher or coupon sites, advertise it for payment or through search advertising on our name, send unsolicited messages, or present yourself as acting for Magic SPA. Orders may be checked by a person before a reward is granted. Where we find misuse, we may refuse or withdraw the discounts, rewards and credit obtained through it and pause or close the participation; we tell you why, and you can ask us to look again by writing to [email protected].

8. Tax

Magic SPA Credit is a price reduction granted by the seller on a later sale; it appears as a discount on the invoice of the order it is used for. It is not a payment for a service. If you think a reward may have tax consequences for you, please ask your adviser.

9. Changes and the end of the programme

We may change these terms or end the programme. We announce changes on this page and, where they affect credit you already hold, by email at least 30 days before they apply. Credit that is already available remains usable until its own expiry date, under the terms in force when it was granted. Your rights as a consumer are not affected by these terms.

10. Questions and complaints

Write to [email protected] or call +40 33 66 30003. We answer within 14 days. The complaint routes described in the General conditions of sale, including ANPC and alternative dispute resolution (SAL), remain open to you.